Phygital Diagnostic Solution
Utilize the great strength of Diagnostics i.e existing & walk-in patients and convert them to Digital Consumers for brand new digital revenues. Transform Diagnostics physical services to be available digitally via Diagnostics-commerce Consumer Portal & Diagnostics App (Android/iOS).
Helps in adding several new digital revenues to Diagnostics via the platform. Expands footfalls and paves the way for the growth of overall service potential for the Diagnostics using several innovative features. Extend beyond traditional diagnostic services with several new services. With its flexible Business rules and service options, it can adopt to specific needs of each and every Diagnostics and drives their business strategy effectively.
Key Features of the Platform
Revenue Enhancement Features
Mobile App Analytics & Platform Analytics
Utilize Analytics to Engage more effectively with customers and also positions services and products for consumption by Consumers thus generating additional Revenues
Diagnostic Services at Home
End to End Diagnostics services fulfillment (both walk-in & at-home) powered by self or by Phlebo partners
Simple way to expand your catchment area by establishing Digi-clinics which will have minimal Capex or Opex to serve where your customers are, across the city, tier2/3 and rural areas of the state.
Onboard referral doctors and enable their digital practice and serve prescriptions and also offer other value-added services to their patients on the platform
B2B Lab sample collection eco-system
Enable sample collections from labs with all controls and differentiated transfer pricing based on categorization of Labs.
Efficient end to end eco-system to offer differentiated services to Corporate consumers and their families using digital Corporate features of the Platform.
E-Pharmacy functionality for a comprehensive Pharmacy services to Patients and Consumers alike.
Easy Pharmacy re-fills to have seamless services to Chronic patients
Home Health Care
Extend services to Home via digital enabled Home care services which can be powered directly by Hospital staff or by Partner to all Hospital customers and their family members
Digital Chronic Care Packages
Best way to take comprehensive care of Chronic care patients via digital packages which can be configured as per Hospital Care with a combination of Physical/digital consults, lab tests, pharmacy, wellness and all other services to address each chronic care
Digital Health Camps
Get the best of both worlds of acquiring customers and also utilize Analytics to offer suitable health packages and treatments via digital platform.
Come up with subscription cards to provide additional value to your customers using Digital health subscription cards
Offer relevant wellness services so that you will become one stop shop for all needs of your customers by using your wellness partner organizations or build your own wellness services as per your business strategy
Position relevant health products which helps your patients/customers to have comprehensive care using your own products inventory or utilize health Products partner for end to end e-commerce fulfillment.
And many more revenue enhancing opportunities
Operations Excellence features
Integrated Digital Platform & LIS
Helps in providing effective services of the Diagnostics to digital consumers and maximizes the utilization of available service/operations bandwidth. In Sync with LIS for all service catalogues, Pricing, PHR to have seamless experience.
Manage end to end operations related phlebotomists or phlebo out sourced agencies to schedule and collect samples from home for consumers and track all operations Metrix, live status and several other features service excellence.
Manage end to end Logistics management of picking up samples across the city with Logistics team effectively with all controls and trackable metrics.
Define all key metrics to operate Diagnostics efficiently track all of them to manage your Diagnostics effectively.
Manage all Revenue related details based on referrals, walk-ins, digital, Branch, service line, receivables, payables and many more
Helps in tracking all orders, service owners, Service SLAs, appropriate interventions to smoothen Service delivery to customers.
Customer Care Services Portal
To be used by Customer care team to book services for patients/customers, track the status and use it as CRM tool for higher customer satisfaction and also for revenue generation/booking.
This acts as heart of Operations for the hospital and helps in defining services, access controls for the teams, roles in the Organization, view/edit options for all major functions/features of the platform, create new Digi-Clinics, employees), work flows, configurations and many more to empower individuals and teams to run the Diagnostic services effectively.
15 + Provider Services
Also has 15 Health services which can be switched on/off as per the strategy of the Diagnostics.
Customer/Patient Excellence Features
Diagnostics Consumer Portal
This full-fledged commerce portal helps in booking services on the portal, receive payments, manage patient Lab Reports and all other digital services unlike existing information only websites.
Diagnostics Consumer Mobile App (Android/iOS)
Most comprehensive Health app to provide all Diagnostics & primary Care services under one umbrella with ease of use as primary focus.
Not Just Sickness Care
Platform provides 100% care by covering Healthy, Borderline, post discharge (about 95% of persons life) along with Sickness (which happens to be less than 5% of the time)
Best Consumer feature set
Mobile app comes with several unique features to serve the needs of the customer & family members like, Diagnostics, home healthcare, health packages, Doctor Consults, e-pharmacy Health products, health Locker, Family PHR, Immunization, Diet Planner, Fitness Planner, Health Calendar, Symptom Checker, Risk profile, Health Score, Child growth chart, Vitals Analytics graphs, Multi-lingual, Health tips, Nearby health providers, in-App campaigns, Flexible Dashboards, health Wallet, Coupons, Digital health Packages, health cards, App-in-App for corporates/ communities, referrals & many more features.
The best platform for current Physical Diagnostics to get onto the bandwagon of digital Healthcare wave with utmost ease and increase revenues dramatically by utilizing existing consumer pool & walk-in patients and also seamlessly acquire new digital consumers. Be ready for the next phase of digital healthcare transformation with one of the best digital health platforms.